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Jul 29th 2010 11:45PM You're not the only one who has issues with non-speaking employees. Even we employee's who don't speak the foreign language (usually Spanish) have big problems.
Jul 29th 2010 11:39PM I work the front desk at a major hotel chain and you can't believe the number of people who leave things behind. More than amazing. I swear they never check the drawers, the closets, in the bed covers or under it. It's really annoying when that happens and we can always tell where the call is going when I answer and the person says "Hello. I stayed at your hotel on Saturday night..............." You KNOW they left something. For crying out loud. Check the room. Also, for your own security, things do happen with a computer system and sometimes your room shows as a vacant room. Always, always double lock your hotel room door. Don't just shut it.
Jun 30th 2010 11:31AM Lynn, what a beautiful gesture. I'm glad you asked for the girl who prepared your room. So many times that person is off the day you arrive and someone else will get that great tip. Not that she didn't deserve one but it's nice to know that you sought out the correct girl. To me, that's the hardest job in the hotel and so very important. I couldn't do it so I give them all the credit in the world. Bless you for your generosity and thoughtfulness.
Jun 30th 2010 12:13AM Janel, please don't think that I meant everybody was an idiot. We get about a dozen calls a day from people leaving things behind and these are seasoned travelers who should know better. Sure, everybody leaves something sometimes (truthfully, I haven't because I check the room more than once) but many 'forget' they put their diamond rings in drawers or slid their laptops under the bed, or left their chargers plugged in. Lost and found items aren't part of the front desk job in my hotel. That task belongs to housekeeping who are the ones who find it all. Lost and found items are locked in a safe area until the housekeeping managers come in so all calls are transferred there. Many don't want to leave a message and DEMAND we go down and check when there's no way we can get into the area. It's a guests responsibility to check the room.
Jun 29th 2010 11:51PM gr8bsn, your comments are SO right on. I've worked at the front desk of a large chain for over nine years now. And five years at a different one before that. I know what I'm doing. The general public is sometimes just not to be believed. Everything is my fault. I've even had people come to my desk and yell at me that their luggage hasn't arrived from the airport yet "AND WHAT ARE YOU GOING TO DO ABOUT IT?" Also, anybody get calls a thousand times a day because some idiot left something in their room? You know it's coming. Phone rings and you hear the first words...."Hi. I stayed in your hotel last week....." and you know it's coming. It's usually a cell phone charger. We have hundreds of them. Oprah needs to do a show with front desk employees. I just wonder if the general public will see themselves and change their ways. Somehow I doubt it. But I do love what I do and don't intend to stop.
Dec 2nd 2009 9:33AM What would make the media tremble? TRUTH, that's what. MSNBC, CNN, and the like, are petrified they're going to be found out. LIKE THE INTELLIGENT PEOPLE DON'T ALREADY KNOW THIS. Glenn Beck rocks like no other and thank God for him. Thank you Glenn for sticking up for us. For telling it like it is and with honesty that the "other" party won't admit to. Thanks for sticking in there and I hope you're on for a very long time.
Dec 2nd 2009 9:20AM To all you socialist democrats out there, you're all stupid. I watch Glenn Beck whenever I can and have seen him actually show proof, in pictures and in video, of the lies the democratic media idiots are feeding the public. He tells it like it is and THEY don't like it. Our country is rapidly going down the drain because of that. Republicans are the only ones with the intelligence to understand what's happening. Did all the dems go to brainwashing school? Is Glenn's proof not enough? Obviously the sponsors that left are just as stupid because they're so afraid that if they back someone who tells the truth they'll be boycotted. So biased. Completely biased.....as is 90% of the media. They tell us what they WANT us to know, not what really is. Except Glennn Beck. Thank God for him. Who knows if the dems didn't pressure those sponsors to back off. I believe they did. They're all scared of the truth.
Mar 22nd 2007 12:27PM I've only watched the last two Idol shows and didn't know that there were people who actually were stupid enough to vote for the worst singer. It's so sad that they can't give a decent singer a true chance for the life they dream of. The bad singer knows who he/she is and when this happens they should end the humiliation by excusing themselves from the competition. This will be the last Idol I watch and I won't even finish watching this one. It's a total disappointment.
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